17 Best Shopify Live Chat Apps Of 2021

Respond on Chat and Messenger: Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales: Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds: Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

Gain Insight: Gain valuable insights when you monitor and chat with your website visitors in real time.

Increase Conversions: Help visitors through pain points, message before they abandon carts and easily greet return visitors.

Stay Connected: Stay connected anywhere, be in touch with your customers from your computer, or your mobile.

Facebook Messenger Marketing: Easily setup and automatically send targeted, personalized Facebook Messenger messages to your store visitors. 4X+ ROI Guaranteed!

Grow Your Messenger List: Quickly grow your Messenger list with one-click subscriptions. Use our popups or integrations with with Privy, JustUno, Klaviyo and more.

Send Messages that Drive Sales: Drive sales with abandoned cart, browse abandon, welcome series, upsells, shipping notifications, custom Messenger menus, and campaigns.

Connect to all your customers: Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time: You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue: Build trust and close relationship with customers to drive sales and profit for your business.

Centralized customer service: Manage customer support requests from email, live chat, Facebook, Instagram, Twitter, SMS, VOIP for all your stores in one place.

Boost sales and engagement: Create automated website messages, send push notifications, and build chatbots to help, engage, and sell to customers on your storefront.

Automate teams & common tasks: Access customers' Shopify data instantly. Process, draft orders, returns, refunds, cancellations in chat. Automate replies w/ Shopify macros

Grow conversion rate by 20%: Engage with every visitor on your website and get more sales and leads from the traffic you already have. Enjoy the "Jivo Curve"!

One app instead of many: Live chat, email, Facebook, callback, telephony : now you can finally have all your communications with clients in one single app.

Easy to setup and easy to use: We keep things simple for you and your team. 3 minutes to install and you are all set. Desktop, mobile or web - Jivo has it all covered.

Recover lost carts easily!: Use automated Messenger campaigns to revive abandoned carts and win customers who haven’t completed their order

Use discounts to grow audience: Growth widgets get more customers to subscribe. Use a Pop-up, Sign-in Box, or Opt-in Checkbox to offer exclusive promos and discounts

Real time Live Chat: Provide real-time support via Live Chat based on Facebook Messenger

See Visitors in Real-time: Know exactly who is on your web store, what webpage they're visiting, where they're located, and request chats with them right from the app.

iPhone & Android Mobile Apps: Chat with customers from anywhere in the world and receive push notifications right to your phone when customers have questions.

Automation With Chat Bots: Dramatically reduce support time using a Helper Chat Bot™ to automatically respond to common visitor questions using the power of A.I.

Web, desktop or mobile: Chatra allows you to livechat with your customers from one app, desktop or mobile.

Boost sales: Answer questions, clarify concerns, cross-sell and upsell. We’ll help you to increase the number of orders and boost average order value.

Save abandoned carts: An automatic chat message asking “Hey, can we help you with anything?” could be the difference between a sale and an abandoned cart

Centralize customer requests: Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all customer requests from one place.

Reduce response time by 43%: Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.

Automate 40% of your support: Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.

All Channels in One Inbox: Manage customer support on Live Chat, Email, Facebook, Instagram, Phone. Easily upgrade Zendesk, Freshdesk, Intercom, Gorgias

Powerful Agent Dashboard: See Shopify orders & customer data next to each ticket. Edit orders, issue refunds without leaving the helpdesk.

Automated Self-Service: Automate order tracking, returns, exchanges and other repetitive tickets. Easy to setup Helpcenter & Chat Bots.

Support from one place: Displays all customer queries from your marketplaces and social channels in one place, so you'll never miss a query again.

Automate replies: Respond to customers faster with AI powered one-click responses that magically pull in order, tracking and delivery details.

Perfect for remote teams: With a shared in-box and auto-assign features, eDesk is exclusively built of eCommerce support teams working remotely.

Intuitive FAQ in 10 minutes: Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.

HelpDesk for customer service: Access all customer inquiries from email, Live Chat and FB Messenger in a single platform and save your time.

Product description Tabs: Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs

Make Sales with Messenger Chat: Easily let customers live chat in real-time through Facebook chat. Use messenger chat to answer questions and make more sales.

Help Visitors with Live Chat: Stay ahead of competition with live chat. Provide great customer service with Messenger chat.

MakeFully Custom Facebook Chat: Select your custom icon, welcome message & response time so customers know what to expect when they initiate a Facebook Messenger chat.

Increase Conversion: Increase conversation rate up to 3 times using messaging apps.

Stay in Touch: Keep the conversations going even if visitors leave your website.

Know Your Customers: View customers’ profiles and engage with them to increase sales.

Be Free And Easy: Just one click to set up live chat plugin for your website. All basic features are supported

Increase Your Conversion Rate: Engage your website visitors and turn them into loyal customers using our pop up Facebook chat widget.

Customize With Your Design: No need any line of code for customization in color, chat icon, text, etc. All actions are clickable.